Support

Write to support@rpmrpmrpm.com. A person reads it.

What helps

• Which app (Mac, Windows or iPhone) and its version, from the settings screen.
• What you were doing when it went wrong, and what you expected instead.
• The album or track involved, if it is about one in particular.

Common problems

A track will not upload

Uploads resume on their own. If one stays stuck, check the storage figure in the app: an account at its 100 GB limit refuses new files rather than silently dropping them.

Sign-in opens a browser and nothing happens

The browser window has to be allowed to return to the app. If it closed too early, start the sign-in again. A sign-in that was not finished leaves nothing behind.

An album came back with the wrong art or tags

Everything the app guessed can be corrected in the app, and your correction wins over anything fetched afterwards.